Privacy Policy

Look, we're straight shooters here

At Quinthariel, we're not about collecting mountains of data or selling your info to random third parties. We're architects, not data miners. This policy explains what info we actually need, why we need it, and what we do with it - no legal mumbo-jumbo, just the real deal.

What we collect (and why)

When you reach out to us through our contact form or give us a call, we'll collect basics like your name, email, phone number, and whatever details you share about your project. That's it. We need this stuff to actually respond to you and discuss your architectural needs.

If you become a client, we'll naturally gather more info - project addresses, design preferences, budget considerations. All the normal stuff that goes into creating buildings you'll actually love.

Our website uses basic cookies to remember your preferences and make the site work properly. Nothing sketchy - just technical stuff that helps the site function.

How we use your information

• To respond to your inquiries and provide quotes for our services
• To communicate about your project throughout the design and construction process
• To send occasional updates about our studio (only if you've said it's cool)
• To improve our website and services based on how people actually use them
• To comply with legal requirements and professional standards

Who we share it with (spoiler: almost nobody)

We don't sell your data. Period. That's not our business model. However, we might share your info with:

• Consultants and contractors working on your project (kinda necessary for the whole building thing)
• Professional advisors like lawyers or accountants when needed
• Government authorities if legally required (building permits, that sort of thing)
• Cloud service providers who help us store data securely

Everyone we work with is bound by confidentiality agreements. We're picky about who we trust with client information.

Your rights (you've got plenty)

Under Canadian privacy laws (specifically PIPEDA), you've got solid rights:

• Ask us what info we have about you (we'll show you)
• Request corrections if something's wrong
• Ask us to delete your data (with some legal exceptions)
• Opt out of marketing emails anytime
• File a complaint with the Privacy Commissioner if you think we've messed up

How we protect your stuff

We use industry-standard security measures - encrypted connections, secure servers, password protection, the works. Our team's trained on privacy practices, and we limit access to your info to people who actually need it for their work.

That said, no system's 100% bulletproof. We do our best, but the internet being what it is, we can't guarantee absolute security. We'll notify you promptly if there's ever a breach affecting your data.

How long we keep things

We keep your information as long as we need it for the purposes we collected it, or as required by law. For architectural projects, that's typically at least 10 years after project completion (professional liability requirements and all that). Inquiry data from folks who don't become clients gets deleted after a couple years unless you've asked us to keep in touch.

Third-party links

Our website might link to other sites - supplier websites, inspiration galleries, that kind of thing. We're not responsible for their privacy practices, so check their policies if you're concerned.

Changes to this policy

We might update this policy occasionally as our practices evolve or laws change. We'll post any changes here with a new date at the top. For major changes, we'll probably send an email to let you know.

Questions? Just ask

Seriously, if you've got questions or concerns about how we handle your information, reach out. We're happy to chat about it.